Effective Date: June 24, 2026
Who we are
True Brand Ink provides graphic design, print brokerage, promotional products, branded merchandise, signage, apparel, and related marketing services.
Our website address is:
Questions regarding this Privacy Policy may be directed to:
Information We Collect
When you visit our website, request a quote, place an order, upload artwork, or contact us, we may collect the following information:
- Name
- Company Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Uploaded Artwork and Files
- Order History
- Website Usage Data
We collect this information to provide products and services, communicate with customers, process orders, and improve our website experience.
Artwork and File Uploads
Files uploaded through our website are used solely for the purpose of producing customer orders and providing related services.
Customers are responsible for ensuring they own or have permission to use all uploaded artwork, logos, photographs, trademarks, and other content submitted through our website.
True Brand Ink reserves the right to refuse any order that may violate copyright, trademark, or intellectual property laws.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Prepare quotes and proofs
- Communicate regarding projects and orders
- Provide customer support
- Improve our website and services
- Comply with legal obligations
We do not sell or rent your personal information.
Third-Party Services
To provide our services, we may share information with trusted third-party service providers including:
- Payment Processors
- Shipping Providers
- Print Production Partners
- Promotional Product Suppliers
- Website Hosting Providers
These providers receive only the information necessary to perform their services.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember user preferences.
You may choose to disable cookies through your browser settings, although certain features of the website may not function properly.
Data Retention
We retain customer information, uploaded artwork, and order records for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and comply with legal obligations.
Your Rights
You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements.
To make a request, please contact:
Data Security
We implement reasonable security measures designed to protect personal information and uploaded files from unauthorized access, disclosure, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Changes to This Privacy Policy
True Brand Ink reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
True Brand Ink
Email: info@truebrandink.com
Website: https://truebrandink.com